Terms of Service

Welcome to SYPPLEX. Throughout this website, the terms “we”, “us” and “our” refer to SYPPLEX. SYPPLEX operates this website, including all information, tools, products and services available from this site to you, the user, subject to your acceptance of these Terms of Service.

By accessing our website at sypplex.com and/or purchasing products from us, you agree to be bound by these Terms of Service, including any additional terms, policies and conditions referenced on our Website.

Please read these Terms of Service carefully before accessing or using our Website. If you do not agree with these Terms, you should not use our Website or purchase products through it.

SECTION 1 – ONLINE STORE TERMS

By using our Website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our Website only for lawful purposes and in accordance with these Terms.

You must not use our products, Website or services for any illegal, fraudulent or unauthorized purpose.

You must not transmit or introduce viruses, malware, harmful code or any other technology that may damage or interfere with the Website.

A violation of these Terms may result in restriction or termination of your access to our Website or services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service, cancel orders or restrict access to our Website where reasonably necessary, including in cases of suspected fraud, misuse, unauthorized activity or violation of these Terms.

You agree not to reproduce, duplicate, copy, sell, resell or commercially exploit any part of our Website, products, content or services without our prior written permission.

The headings used in these Terms are provided for convenience and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY OF INFORMATION

We make reasonable efforts to ensure that the information displayed on our Website is accurate and up to date.

However, there may occasionally be typographical errors, inaccuracies or omissions relating to product descriptions, prices, offers, availability, shipping information or other Website content.

We reserve the right to correct errors, update information or modify Website content at any time without prior notice, where permitted by applicable law.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

Product prices, availability and offers may change from time to time.

We reserve the right to modify, suspend or discontinue any part of our Website or services where reasonably necessary.

We will not be responsible for any temporary unavailability, modification or discontinuation of Website features to the extent permitted by applicable law.

SECTION 5 – PRODUCTS

Our Website offers women's clothing and fashion products.

We make reasonable efforts to display product images, colors, designs, sizes and other product details as accurately as possible. However, the actual color of a product may vary depending on your device, screen settings, lighting and photography conditions.

Product availability may change without notice.

We reserve the right to:

Limit the quantity of products available for purchase
Refuse or restrict orders where reasonably necessary
Discontinue products
Change product descriptions or specifications
Change prices or promotional offers

All purchases are subject to availability and our applicable Return, Exchange and Refund Policies.

SECTION 6 – ORDERS AND BILLING INFORMATION

We reserve the right to refuse, cancel or limit any order where reasonably necessary, including where we suspect fraudulent activity, unauthorized resale, pricing errors, stock issues or other misuse.

You agree to provide accurate and complete information when placing an order.

This may include your:

Full name
Billing address
Shipping address
Email address
Mobile number
Payment information required by the applicable payment provider

You are responsible for ensuring that the information provided during checkout is correct.

If an order needs to be changed or cancelled, we may contact you using the email address or phone number provided with your order.

For details regarding returns, exchanges and refunds, please refer to our applicable Return & Exchange Policy.

SECTION 7 – PAYMENT

Payments may be processed through third-party payment gateways available at checkout.

By completing a purchase, you authorize the applicable payment provider to process the transaction according to its terms and policies.

SYPPLEX does not intentionally store complete payment card information on its own servers.

If a payment is unsuccessful, declined or reversed, the order may not be processed until a successful payment is received.

SECTION 8 – SHIPPING AND DELIVERY

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times may vary depending on product availability, destination, courier operations, weather, public holidays and other circumstances outside our reasonable control.

Once an order has been handed over to the applicable shipping partner, delivery is also subject to the shipping partner's procedures and timelines.

Please ensure that your shipping address and contact details are accurate before completing your order.

SECTION 9 – THIRD-PARTY SERVICES

We may use third-party services, applications, tools or platforms to operate and improve our Website and services.

These may include Shopify, payment providers, shipping partners, analytics services and other technology providers.

Third-party services may operate under their own terms and privacy policies. You should review their applicable policies where appropriate.

SECTION 10 – THIRD-PARTY LINKS

Our Website may contain links to third-party websites or services.

These websites are not controlled or operated by SYPPLEX. We are not responsible for the content, availability, security, privacy practices or policies of third-party websites.

Any transactions or interactions with third-party websites are subject to the terms and policies of those third parties.

SECTION 11 – USER CONTENT AND FEEDBACK

If you submit reviews, feedback, suggestions, comments, photographs or other content to SYPPLEX, you agree that the content is your own or that you have the necessary rights to submit it.

You must not submit content that:

Is unlawful, fraudulent or misleading
Infringes another person's intellectual property rights
Contains malicious software
Is abusive, threatening, defamatory or obscene
Violates privacy or other legal rights

We reserve the right to remove content that violates these Terms or applicable law.

By submitting feedback or suggestions, you allow SYPPLEX to use such feedback to improve our products and services without an obligation to provide compensation, unless otherwise agreed in writing.

SECTION 12 – PERSONAL INFORMATION

Your submission of personal information through our Website is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, protect and process personal information.

SECTION 13 – ERRORS AND OMISSIONS

There may occasionally be errors or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates or availability.

We reserve the right to correct such errors or omissions and, where legally permitted, cancel or modify an order affected by an obvious error.

If an order is cancelled because of an error, we will make reasonable efforts to notify you and process any applicable refund according to the payment method and applicable policies.

SECTION 14 – PROHIBITED USES

You are prohibited from using our Website or its content:

For any unlawful or fraudulent purpose
To violate any applicable law or regulation
To infringe intellectual property rights
To submit false or misleading information
To interfere with Website security or functionality
To transmit viruses, malware or harmful code
To collect personal information of other users without authorization
To spam, phish, scrape or abuse the Website
To impersonate another person or entity
To interfere with the normal operation of the Website

We reserve the right to restrict or terminate access to our Website if these prohibited activities are detected.

SECTION 15 – INTELLECTUAL PROPERTY

All content available on the SYPPLEX Website, including but not limited to:

Brand name and logo
Product photographs
Product descriptions
Graphics
Website design
Text
Videos
Marketing materials
Other original content

is owned by or licensed to SYPPLEX unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell or commercially exploit our content without prior written permission.

SECTION 16 – DISCLAIMER OF WARRANTIES

We make reasonable efforts to maintain the Website and provide accurate information.

However, we do not guarantee that:

The Website will always be available
The Website will be completely error-free
All information will always be current
Website access will always be uninterrupted
The Website will be completely free from technical issues

To the extent permitted by applicable law, your use of the Website is at your own risk.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.

SECTION 17 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, SYPPLEX and its owners, employees, service providers and business partners will not be liable for indirect, incidental, special or consequential losses arising from your use of the Website or services.

This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless SYPPLEX, its owners, employees, service providers and partners from claims, losses or expenses arising from:

Your violation of these Terms
Your misuse of the Website
Your violation of applicable law
Your infringement of the rights of another person or entity

This provision applies to the extent permitted by applicable law.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, while the remaining provisions will continue to remain effective.

SECTION 20 – TERMINATION

These Terms remain effective unless terminated by you or SYPPLEX.

We may restrict or terminate your access to the Website where we reasonably believe that you have violated these Terms, engaged in fraudulent activity, misused our services or violated applicable law.

Any obligations that arose before termination will continue to apply where required.

SECTION 21 – ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Return & Exchange Policy, Shipping Policy and other applicable Website policies, constitute the terms governing your use of the Website and purchase of products from SYPPLEX.

If any provision is unclear, it should be interpreted consistently with applicable laws and consumer protections.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements between you and SYPPLEX shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the applicable jurisdiction of courts in India.